Privacy Policy
Effective 28 July 2026 · Last updated 30 October 2026
Who this policy applies to
This policy explains how Pixsama (“Pixsama”, “we”, “us” or “our”) handles information when you use the Pixsama Android app, visit this website or contact us. The data controller and developer responsible for Pixsama is Armand Burger, a sole trader trading as Pixsama. Privacy questions can be sent to privacy@pixsama.com.
The short version
Pixsama is a local-first creative app. It does not require an account or display advertisements. Versions with optional usage analytics ask for your permission before enabling collection. Your artwork and projects remain on your device unless you choose to export or share them.
Information processed on your device
To provide its editing and recovery features, Pixsama processes the following information locally on your device:
- artwork, project names, layers, animation frames and palettes;
- reference images and other files you deliberately import;
- editor settings and preferences; and
- temporary recovery and autosave information.
This information is stored in app-controlled storage or Android storage locations you select. Pixsama does not transmit it to us.
Files you import, export or share
Pixsama accesses a file only when you choose it through Android's file or media picker. When you export artwork, an animation or a project, Pixsama writes the generated file to the Android storage location you choose or to the Pixsama folder in Pictures or Downloads. If you use Android's Share feature, the destination app or service you select handles the shared copy under its own privacy policy.
Accounts, purchases, advertising and analytics
Pixsama does not provide user accounts or serve advertisements. It does not request your precise location, contacts, microphone or advertising identifier.
Optional app analytics
In versions that offer analytics, collection is off until you choose Allow Analytics. Google Analytics for Firebase then processes app-instance identifiers, approximate location derived from masked IP addresses, device and app information, usage events such as project creation, tutorial progress, completed exports, upgrade views and checkout outcomes, and purchase information. We use this to understand app use and improve the upgrade experience. Artwork, project names, file contents and purchase tokens are not included in our analytics events. Advertising identifier collection and personalised advertising are disabled.
You can refuse analytics and continue using the app and Pro. Change your choice at any time in Settings > Privacy. Turning collection off also resets the local analytics identifier; this does not erase data already received by Google. Google processes the data under its privacy policy. Contact privacy@pixsama.com for privacy requests. Google Play purchase conversions attributed to our ads are also measured through our linked Google Play and Google Ads accounts, separately from optional SDK analytics.
The optional Pixsama Pro lifetime unlock is purchased through Google Play Billing. Google Play processes the payment and associated Google Play account information under Google's terms and privacy policy. Pixsama receives the product identifier and purchase status needed to grant or restore Pro access, but does not receive your full card or bank details. A verified Pro entitlement is stored locally so that purchased features remain available during a temporary loss of connectivity.
Website and support messages
This website does not set advertising cookies or run behavioural analytics. Its hosting provider may process limited technical request data, such as your IP address, browser information and request time, to deliver the site, prevent abuse and maintain security.
If you email us, we receive the address you use, your message and any attachments or device details you choose to include. We use this information only to respond, investigate the issue and maintain an appropriate support record. Do not send private artwork unless you are comfortable sharing it with us.
Sharing and selling information
We do not sell personal information. We do not share app projects or artwork because we do not receive them. Limited website or support information may be handled by providers that help us host the website or deliver email, or disclosed when required by law, to protect rights and safety, or to investigate misuse.
Retention and deletion
Projects and preferences remain on your device until you delete them, clear Pixsama's app storage or uninstall the app. Android backup is disabled for Pixsama. Exported copies remain wherever you saved or shared them and must be deleted from that location separately.
Support messages are retained only for as long as reasonably needed to answer the request, maintain service and security records, resolve disputes or meet legal obligations. You can ask us to delete a support message using the contact address below, subject to any information we must retain by law.
Security
Pixsama protects locally stored artwork using Android's app-storage protections. If you enable analytics, the analytics data described above is sent to Google using encryption in transit. No storage method is completely risk-free, so you should export backups of important projects and keep your device protected. Please report a suspected security issue to security@pixsama.com.
Children
Pixsama is a general-purpose creative tool and is not specifically directed at children. The app does not ask users to create an account or provide a name, contact details or precise location. A parent or guardian can contact us about a child's support message.
Your choices and rights
You control app data through Pixsama and Android: you can delete projects, remove exported files, clear local app data or uninstall the app. Depending on where you live, you may also have rights concerning personal information contained in analytics and support correspondence, including access, correction, deletion, restriction or objection. Contact us to make a request. You may also complain to your local data-protection authority.
Changes to this policy
We may update this policy when Pixsama's features, legal requirements or service providers change. We will publish the revised policy here, update the date above and provide additional notice when a change materially affects how personal information is handled.
Contact
For privacy questions or requests, email privacy@pixsama.com. For general product help, email support@pixsama.com. Written requests can be sent to Armand Burger trading as Pixsama, 19 Burton Rise, Gresford, Wrexham, Wales, LL12 8NZ, United Kingdom.